Für unseren Kunden suchen wir ab dem 04.05. einen Atlassian Suite System Architekt (m/w/d) für die voraussichtliche Dauer bis Dezember 2026 mit der Option auf Verlängerung.

Ihre Aufgaben:

- Designing of the target architecture for Jira, Confluence, and JSM on Kubernetes

- Providing definitions for a multi-tenancy model (logical isolation, shared platform)

- Conceptualization of high availability, scalability, and failover strategies

- Providing definitions for system boundaries, interfaces, and ownership models

- Coordination of architecture with private cloud constraints and infrastructure standards

Objective: Design Identity and Access Architecture

Tasks:

- Integration of the Atlassian tools with Keycloak or equivalent IAM

- Defining internal vs external identity separation

- Establishing of consistent role and permission models across tools

Objective: Secure External Access

Tasks:

- Definition of access patterns for external users

- Designing of ingress and authentication flows

- Defining of data separation and exposure boundaries

- Ensuring audit logging and traceability of external interactions

Objective: Define Integration Architecture

Tasks:

- Providing design integration patterns with:

- Monitoring/alerting systems (e.g. Prometheus)

- CMDB systems

- Notification services

- External ticketing systems

- Defining API and/or event-driven integration models

- Establishing data ownership and synchronization boundaries

Objective: Define Reliability, SLOs, and Observability

Tasks:

- Conceptualization of SLAs and SLOs for the Atlassian platform

- Providing of monitoring and alerting concepts

- Integration with observability tooling (e.g. Prometheus)

- Defining of incident detection mechanisms

Objective: Define Release and Change Management Strategy

Tasks:

- Designing upgrade and release strategies for Atlassian tools

- Management of version compatibility (especially plugins)

- Follow standardized staging and validation processes

- Establishing of safe rollout mechanisms

Objective: Drive Architectural Governance and Alignment

Tasks:

- Coordination with platform architecture, security, and stakeholders

- Enforcing of architectural standards and guidelines

- Providing of documentation of the architecture and decisions in a structured manner

Ihre Anforderungen:

- Proven experience designing Jira, Confluence, and/or JSM in enterprise environments

- Strong architectural mindset with the ability to translate ambiguity into structured solutions

- Hands-on attitude: able to work closely with engineering teams

- Experience in platform thinking (treating internal tooling as a product)

Ability to balance:

- Standardization vs flexibility

- Security vs usability

- Stability vs speed of change

- Strong stakeholder communication across technical and non-technical audiences

- Hands-on experience with Kubernetes-based platforms

- Experience with IAM and identity federation (e.g. Keycloak or similar)

- Experience designing multi-tenant platforms

- Secure system exposure (reverse proxies, ingress, authentication flows)

- Plugin/extension management risks in Atlassian ecosystems

Experience in defining of:

- SLAs/SLOs

- Monitoring and alerting concepts (e.g. Prometheus)

Fluent English (spoken and written, at least B2 level)

Preferred experience

- Experience operating Atlassian tools in private cloud or regulated environments

- Familiarity with compliance frameworks

Experience integrating Atlassian tools with:

- CMDB systems

- External ticketing systems

- DevOps platforms (e.g. GitLab)

- Experience building self-service platforms with templates and onboarding workflows

- Experience defining or governing plugin approval processes

- Experience designing external-facing service platforms (e.g. customer portals, partner integrations)

- Familiarity with observability stacks and incident management practice